Withdrawing Funds Back to Your E-Wallet
Head to the withdrawal section inside your account dashboard and pick the e-wallet you want to receive the funds — GCash, Maya or InstaPay are the available rails. Enter your registered e-wallet number, set the withdrawal amount and submit the request. For first-time withdrawals, you may be asked to complete an identity check before the transfer is processed — this is a
one-time step that protects your account. Subsequent withdrawals on a verified account go straight through the same flow without repeating the document step.
- Go to Withdrawal in Your Dashboard — Open your account panel, navigate to the withdrawal tab and confirm your current wallet balance before entering an amount.
- Select Your Payout Method — Choose GCash, Maya or InstaPay as your payout destination and enter the mobile number linked to that e-wallet account.
- Enter the Amount and Submit — Type the amount you want to cash out, review the details on the confirmation screen and tap submit to send the withdrawal request.
- Verification Check on First Request — If prompted, complete the one-time identity verification step. Once cleared, the transfer proceeds to your chosen e-wallet without further delays.